Terms

ORDER TIMELINE

Our company handcrafts all products within 1-5 days. Oftentimes, orders process much faster than that but it can get a little backed up during the holiday seasons, so we ask you leave us a wide buffer. 🙂


MADE TO ORDER vs. PRE-MADE

Unless clearly marked sold out or otherwise noted, every one of our products is ready to ship.**

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**This excludes custom orders, which have varying lead times. See the custom orders heading farther down the page.


HANDMADE DISCLAIMER

The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being 100% handmade to order.

Care for your new product(s) by:

* keeping them in a cool, dry place

* keeping out of the reach of pets

* keeping out of the reach of small children

Your product(s) can be damaged if:

* bent or mangled too enthusiastically

* left out in the sun

* exposed to moisture


SIZE CHART

Please use our nifty little size chart to prevent errors in ordering.


CUSTOM ORDERS

We always love creating new products from scratch. Please contact us for a quote. Custom orders can have a lengthier processing time. Ask us for details. 


SHIPPING

Our company ships through the following carrier:

* USPS

International shipping

We happily support and love our international customers. We ship all International orders through USPS. No tracking numbers are provided for international packages. The Witty Gritty Paper Co. is not responsible for duty or brokerage fees for international shipping. These charges come from your country during importation of your package.

Cost calculations

We do our best to apply fair shipping costs to each order. Every card & print is shipped in a high-quality, 100% recycled rigid mailer, to ensure it does not get bent in transit.

* Shipping costs are calculated automatically during checkout.

* We offer free shipping within the continental U.S.A. on all orders over $30.00

Timeline

Our lead time is generally 1-5 days, however if you need your order by a certain date, please contact us before ordering and we’ll talk you through the options & do our very best to get it to you in time!

Keep in mind that you may need to purchase an additional shipping upgrade to get faster delivery. 


RETURNS

All sales are final. We cannot offer refunds/ exchanges for products that look different to you in person. We do our very best to represent our products accurately with high-res photos, natural lighting and detailed descriptions. Thank you for understanding!

If your order gets lost in the mail or arrives damaged, we will happily send you a replacement, free of charge. Cause that’s how we roll. 🙂